These Terms of Use govern access to and use of TurtleTownMaui.net. By using the website, you agree to these Terms. If you do not agree, do not use the website.
Effective date: September 28, 2026 Last updated: September 28, 2026
1. About the website
TurtleTownMaui.net is an independent travel-information and tour-comparison website focused on Turtle Town, Maluaka Beach, Makena Landing, South Maui snorkeling, and related activities.
The website is not:
- A tour operator
- A travel agency or booking platform
- A government agency
- A lifeguard, guide, medical provider, or emergency service
- A provider of weather, ocean, or water-quality forecasts
- Viator, Tripadvisor, or an operator named on the site
The site may receive affiliate commission from qualifying bookings made through external links.
2. Informational use only
Content is provided for general planning and comparison. It is not legal, medical, safety, navigation, weather, rescue, or other professional advice.
You are responsible for checking current information relevant to your trip, including:
- Official warnings and closures
- Weather, surf, wind, current, and water quality
- Road, parking, and public-access conditions
- The final booking confirmation
- Meeting point and check-in time
- Age, swimming, fitness, health, mobility, and equipment requirements
- Cancellation, refund, and itinerary-change terms
- Passport, visa, insurance, and travel requirements
Do not rely on a website page as permission to enter private property, cross a closure, ignore a warning, or participate beyond your ability.
3. Ocean and outdoor risk
Swimming, snorkeling, boating, kayaking, paddleboarding, diving, beach access, wildlife viewing, and travel involve inherent risks. These may include drowning, waves, current, wind, weather, falls, vessel movement, collisions, equipment failure, marine animals, sun, heat, illness, road conditions, and limited emergency access.
Conditions can change quickly and may differ from a forecast or photograph. No page, map, tour ranking, or historical description can establish that an activity is safe for a particular person or time.
Use current official information, observe the location, follow posted signs, stay within your ability, and follow the instructions of lifeguards, guides, captains, operators, and authorities.
Call 911 for an immediate threat to human life on Maui.
4. Wildlife and environmental responsibility
Sea turtles, monk seals, dolphins, whales, coral, and other marine life are protected by laws and regulations that may change.
Users must not rely on this site to justify touching, chasing, feeding, riding, crowding, collecting, disturbing, or blocking wildlife. Follow current NOAA, Hawaii DLNR, posted, guide, and captain instructions.
Wildlife sightings are never guaranteed. “Turtle Town” is an informal habitat and tour-area name, not an enclosure or promise that a turtle will appear.
5. Maps, coordinates, and directions
Maps and coordinates are for general orientation. They may contain errors, become outdated, or identify the center of a location rather than a legal parking area, safe water entry, or tour check-in point.
Do not use:
- A generic Turtle Town pin as a swimming route
- An underwater coordinate as an instruction to enter the ocean
- A map result as permission to park on private property
- A historical tour location instead of the current booking confirmation
- A location photograph as evidence of present conditions
Follow posted signs, legal public access, live navigation, official notices, and current operator instructions.
6. Third-party tours and bookings
Tour descriptions and links lead to services supplied by third parties. A booking is governed by the terms presented by the booking platform and operator.
TurtleTownMaui.net does not control:
- Product availability
- Prices, taxes, or fees
- Payment processing
- Reservation confirmation
- Pickup and meeting instructions
- Operator staffing, equipment, or permits
- Tour performance
- Route, vessel, guide, or itinerary changes
- Cancellations, credits, or refunds
- Customer-service decisions
- Wildlife or ocean conditions
Contact the booking platform or operator for reservation support. TurtleTownMaui.net cannot access, alter, cancel, or refund a third-party booking.
7. Affiliate links
Some links are affiliate links. The site may receive commission from a qualifying booking or transaction.
Affiliate relationships do not create a booking or agency relationship between the user and TurtleTownMaui.net. They do not make the site responsible for the external platform, operator, product, payment, or activity.
Read the affiliate disclosure for more information.
8. Accuracy and changes
We aim to publish useful and accurate information, but we do not warrant that every page is complete, current, error-free, or suitable for a specific purpose.
Information that changes frequently includes:
- Price
- Rating and review count
- Availability
- Duration
- Departure or meeting point
- Parking and facilities
- Minimum age
- Swimming and fitness rules
- Accessibility statements
- Equipment and inclusions
- Cancellation terms
- Tour itinerary
- Government guidance and contact details
The live official or booking source controls when it conflicts with a summary on this website.
We may correct, update, move, suspend, or remove content without notice.
9. Rankings, reviews, and recommendations
Editorial labels such as “best overall,” “best for families,” or “best value” are opinions based on the criteria described on the relevant page. They are not warranties or guarantees.
A rating or review count may come from an external platform and can change after publication. Third-party reviews represent their authors, not TurtleTownMaui.net.
You are responsible for deciding whether an activity, operator, vessel, schedule, price, and cancellation policy meet your needs.
10. External websites
The site links to external websites for bookings, maps, forecasts, government information, and other resources. We do not control and are not responsible for their content, availability, security, privacy, accessibility, or practices.
A link does not necessarily mean endorsement of every statement, product, or policy on the destination website.
Use external services under their own terms and privacy policies.
11. Intellectual property
Unless otherwise stated, the original text, organization, design, graphics, and site-created materials on TurtleTownMaui.net are protected by applicable intellectual-property law.
You may:
- View the site for personal, noncommercial use
- Share an ordinary link to a public page
- Quote a brief portion with clear attribution when permitted by law
You may not, without permission:
- Republish substantial page content
- Copy the site into another guide or database
- Scrape or extract content at a rate that burdens the service
- Remove copyright, source, or disclosure information
- Present site content as your own
- Use site materials to mislead travelers or impersonate the operator
- Resell or commercially exploit the site's original content
Tour names, platform names, logos, photographs, maps, and trademarks may belong to their respective owners and are used for identification, commentary, licensing, or other lawful purposes.
12. Acceptable use
You agree not to:
- Interfere with the website or its security
- Attempt unauthorized access to accounts, servers, forms, or data
- Introduce malware or harmful code
- Use automated requests in a way that degrades the service
- Submit false, unlawful, threatening, or abusive content
- Send spam or deceptive commercial messages
- Impersonate another person or organization
- Submit another person's sensitive information without authority
- Use the site to coordinate wildlife harassment, trespass, or unsafe activity
- Circumvent access controls or privacy choices
We may restrict access or block submissions reasonably believed to violate these Terms or threaten the service.
13. Contact submissions
When you submit a message, you confirm that:
- You have the right to provide its contents.
- The information is not knowingly false, unlawful, or infringing.
- You have removed unnecessary sensitive information.
- The submission is not an emergency request.
You retain ownership of your original submission. You grant the site operator permission to use it as reasonably necessary to respond, investigate, correct content, protect the service, and comply with law.
We will not publish your message as a testimonial with your identity without an appropriate lawful basis and permission.
14. Privacy
The Privacy Policy explains how information is collected and used. By using the website, you acknowledge that policy.
Do not submit payment-card details, passport information, government identification, passwords, complete booking documents, or detailed medical records through the contact form.
15. Children
The website is intended for adults planning travel. It is not directed to children.
An adult is responsible for deciding whether a child participates in an activity and for checking the operator's minimum age, swimming, supervision, health, and equipment rules. A family-oriented label is not a guarantee that an activity is suitable for a particular child.
16. Disclaimer of warranties
To the maximum extent permitted by applicable law, TurtleTownMaui.net and its content are provided on an “as is” and “as available” basis.
We disclaim warranties, express or implied, including warranties of accuracy, completeness, timeliness, availability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
17. Limitation of liability
To the maximum extent permitted by applicable law, the site operator and its contributors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising from use of, inability to use, or reliance on the website or an external service.
This includes loss connected with:
- Travel decisions
- Ocean or outdoor activity
- Injury, illness, or property damage
- A missed departure
- Parking or access
- Wildlife encounters
- Tour cancellation or itinerary change
- External booking, payment, refund, or account issues
- Inaccurate or outdated third-party information
- Website interruption, malware, or data loss
Nothing in these Terms limits liability that cannot lawfully be limited, including liability that applicable law preserves for fraud, willful misconduct, or certain personal injuries.
18. Indemnity
To the extent permitted by law, you agree to indemnify and hold the site operator harmless from third-party claims, liabilities, damages, and reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
This section does not require a consumer to assume responsibility that applicable law does not permit.
19. Availability and termination
We may modify, suspend, or discontinue any part of the website. We may restrict access when reasonably necessary for security, maintenance, legal compliance, or violation of these Terms.
Provisions that by their nature should survive termination, including intellectual property, disclaimers, liability limits, and dispute-related provisions, will survive.
20. Applicable law and mandatory rights
These Terms do not deprive consumers of mandatory protections that apply in their place of residence. Any dispute will be handled by a court or other body with jurisdiction under applicable law.
21. Severability and no waiver
If a provision is held invalid or unenforceable, the remaining provisions will continue to the extent permitted by law. Failure to enforce a provision is not a waiver of the right to enforce it later.
22. Changes to these Terms
We may update these Terms when the website, business model, services, or law changes. The revised page will show a new “Last updated” date.
Continued use after an update means you accept the revised Terms to the extent permitted by law. When material changes require additional notice or consent, we will provide it.
23. Contact
Use the contact page for questions about these Terms or the website.
Contact the booking platform or operator for reservation, payment, cancellation, and refund support. Call 911 for an immediate emergency on Maui.